Shipping policy

1. Processing Time (Turnaround Time):
Orders placed with The Paan Legacy are typically processed and shipped within 3-5 business days once payment is confirmed. Please note, weekends and holidays are not included in this timeframe.

2. Shipping Options:
We offer standard and express shipping options at checkout to meet your delivery needs. Choose your preferred method based on your desired delivery speed.

3. Shipping Partners:
We work with reliable and trusted carriers to ensure your orders are delivered safely and on time.

4. Order Tracking:
Once your order is shipped, you’ll receive an email with a tracking number. Use this tracking number to follow your shipment’s progress and estimated delivery.

5. Estimated Delivery Time:
Delivery times vary by location and shipping method chosen. Please note that unforeseen events, such as weather delays, may impact estimated delivery dates.

6. Shipping Fees:
Shipping charges are calculated based on your location and the items in your order. Review shipping costs at checkout before confirming your purchase.

7. Shipping Address Accuracy:
Please double-check your shipping address during checkout. Providing accurate information ensures your order is delivered to the correct location.

8. Lost or Damaged Orders:
If your order is lost or arrives damaged, contact The Paan Legacy’s customer support with an unboxing video. We will work to resolve the issue promptly.

9. Return Shipping:
In cases where returns are accepted, customers are generally responsible for return shipping costs, except when the return is due to our error.

10. Contact Us:
If you have questions or need assistance regarding our Shipping Policy, please reach out to us:

• Phone: +91 80804 26039
• Email: care@thepaanlegacy.com
• Address: Punyakriya Industries Private Limited, Shop No. 4, Building No. 2, Tilak Nagar, Shramik CHS, 400089 Mumbai, MH, India